Candy Chat has the best conversion with candy chat, you can personalize interactions, provide real-time support. You can implement data-driven engagement to have a good conversation flow. McKinsey reports that personalized communication boosts conversion rates by as much as 20 percent because customers are more responsive to offers customized for them. Candy Chat and artificial intelligence or the natural language processing (NLP) capabilities allow it to interpret individualized needs of customers, automate conversations that are contextual in nature and also push conversions.
If [only] an instant solution is available, then the potential customers cannot be converted.63% of users will return to a site that offers real-time support. Candy Chat’s ability to answer right at the moment, takes care of inquiries, queries, and purchase hurdles in real-time reducing cart abandonment rates drastically. For example, Zappos uses real-time support to provide frictionless buying journeys and improve conversions and customer satisfaction. Candy Chat yields similar results by eliminating friction in the purchase journey and persuading users to buy right away.
Candy Chat enables data-driven around customer interaction that helps businesses opt for proactive engagement strategies. It can track customer behavior and preferences, and then at particular points in the context of a customer journey it can trigger targeted offers or reminders to increase conversion rates by as much as 15%. According to Salesforce, data-driven marketing efforts such as personalized recommendations drive higher engagement and conversions. Candy Chat helps you engage the prospective buyers proactively on your businesses with nudges based on history & behavior capturing them to complete their purchases.
Automation in Candy Chat also handles conversion-oriented functions like upselling, cross-selling etc. and it can increase average sales by as high as 10% – 30%. The intelligent automation behind Candy Chat utilizes the browsing history to recommend relevant products, increasing chances for further profitable transactions. Amazon, which is able to attribute billions dollars of revenue directly to its recommendation engine, certainly provides some evidence for that. Candy Chat has made automation which also does the same thing by incorporating upsells into customer experience.
“Even people who are happy do not buy goods and services. As marketing wiz Seth Godin puts it, People do not buy goods and services. They buy relations, stories & magic, value-driven interaction is what turns prospects into customers. Candy chat awakens these connections by offering personalized, responsive, and proactive support while matching with customer needs that resulting in higher conversion rates and more solid bonds with customers. candy chat has turned out to be an essential partner in converting potential customers into loyal buyers by providing real-time assistance, targeted offers and automated recommendations.
